Replacement Policies

  1. If you have received a damaged item or it does not match the description provided by us, you can return it and get a replacement without extra cost.
  2. The 30 days replacement guarantee is valid only in cases of manufacturing defects and transport damages and is invalid in cases of damages due to normal wear & tear and negligence on part of the customer.
  3. The product replacement shall be done without any extra charges keep the following things in mind before sending the product for replacement. Products has to be unused and in their original condition with all accessories and packaging included in the product when delivered
  4. We don’t accept returning of products without original packaging or without inclusive of all items originally delivered along with the products.
  5. Customers should notify any damage or defect within 48 hours from the date of delivery of the products. We will reserve the right to reject such request post 48 hours.
  6. Any decision on the 48 Hours replacement guarantee is at the sole discretion of Suresh Agency and that shall be final and binding www.supplysolutions.in
  7. We reserve the right to withdraw the 48 Hours replacement guarantee any time without prior notice.
  8. If Customer forgot to inform us about replacement within 48 Hours then we are not liable to replace it.